"I selected Family Appliance based on good reviews on Angie's list; I am glad that I did. As indicated by others, John responded to my call promptly, came to diagnose the problem within a day or two, and once the parts were received, they were installed the next day. John was professional, personable and knowledgeable. I would most definitely use Family Appliance in the future and highly recommend their service to others." Barbara from Hampden, MA
"Dryer was making a loud noise. The service person diagnosed the problem quickly and made the repair quickly. My wife was home when the repair was done and she was extemely impressed with his professionalism and service skills. We won't use anyone else for our large appliance repairs. Excellent experience from start to finish." Greg from Longmeadow, MA
"I would highly recommend him to my family, friends and anyone who is looking for a fair price and work that is done properly." Diane from Springfield, MA
"John returned our call within an hour. Scheduled an appointment and was here when expected. Found the problem with our icemaker and water dispenser. Had the parts on his truck, installed and Voila! Very Very happy with his professionalism and friendly manner. Would hire him for other appliance problems." Terry from Westfield, MA
"Very professional service, highly recommended. Thanks." John from Wilbraham, MA
"Great. They were able to come out the next day, and for a very reasonable rate, made some minor adjustments to the door, which wasn't closing/sealing properly. He explained the problem, was very personable, and said the work was guaranteed for a year. This saved me the purchase of a new refrigerator." Virginia from Holyoke, MA
To Schedule an Appointment send us a request on our Contact us at (413)-386-3835.